LuckyVegas Cookie Policy

At Lucky Vegas, we believe transparency is the foundation of trust. This Cookie Policy explains what cookies are, how we use them on our website, and what choices you have regarding their use. By continuing to browse luckyvegas.com, you acknowledge that we may place cookies on your device in accordance with this policy. We encourage you to read this document carefully so you fully understand how our LuckyVegas online casino platform operates when you visit us.

What Are Cookies?

Cookies are small text files that are stored on your device — computer, smartphone or tablet — when you visit a website. At LuckyVegas, we use cookies to ensure our platform functions correctly, remembers your preferences, and helps us understand how players interact with our site. Cookies do not contain personally identifiable information on their own, but they may work alongside other data we hold about you as described in our Privacy Policy.

Cookies can be either session cookies (which expire when you close your browser) or persistent cookies (which remain on your device for a set period of time or until you delete them). We use both types across the Lucky Vegas casino platform.

Why We Use Cookies

We use cookies for a number of important reasons. Our Lucky Vegas platform relies on cookies to deliver a secure, personalised and seamless gaming experience. Without certain cookies, key features of our site — including your ability to log in, access your account, and play games — would not function properly.

Specifically, we use cookies to:

• Keep you signed in during your session when you use your Lucky Vegas login
• Remember your language, currency and display preferences
• Protect you and us against fraud and unauthorised access
• Ensure our cashier and payment systems operate correctly
• Analyse how players navigate our site so we can improve it
• Deliver relevant promotions, including Lucky Vegas bonus offers and free spins
• Comply with our obligations under our Gambling Commission of Great Britain licence, account number 39326
• Support our responsible gambling monitoring and player protection systems

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our LuckyVegas casino to function. They enable core features such as account authentication, session management, and security controls. Without these cookies, services you have asked for — such as accessing your account, making deposits, or requesting a withdrawal — cannot be provided. We do not require your consent to place strictly necessary cookies, as they are indispensable to the operation of our platform.

Functional Cookies

Here at Lucky Vegas, we use functional cookies to remember choices you make and provide enhanced, more personal features. For example, we may store your preferred language, your region settings, or the last game you played. These cookies do not track your browsing activity on other websites. If you disable functional cookies, some features of our LuckyVegas casino may not work as intended.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our site — which pages are visited most often, how players navigate between sections, and whether any errors occur. At LuckyVegas, this data is used exclusively to improve our platform. The information collected is aggregated and anonymous. We may use third-party analytics tools to assist with this, and those providers are required to handle your data in accordance with applicable data protection law.

Targeting and Advertising Cookies

Our Lucky Vegas platform may use targeting cookies to deliver content and promotions that are relevant to your interests. These cookies record your visit to our site, the pages you visit, and the links you follow. We may share this information with third-party advertising partners. You may opt out of these cookies at any time — see the section below on managing your preferences.

Third-Party Cookies

We at LuckyVegas work with a number of trusted third-party providers — including game studios such as Evolution, NetEnt, Nolimit City, Push Gaming and others — whose content is embedded within our platform. These providers may set their own cookies when you interact with their games or services. We do not control third-party cookies and recommend you review the privacy and cookie policies of those providers directly.

Cookies and Responsible Gambling

At Lucky Vegas, responsible gambling is central to everything we do. We use session-based cookies and technical tools to support our safer gambling monitoring framework. These help us identify patterns of play that may indicate gambling-related harm and allow us to take action where appropriate — including restricting accounts or initiating contact with affected players. Our use of cookies in this context is part of our commitment to player safety under our Gambling Commission licence.

How Long Do Cookies Last?

The duration of a cookie depends on its type. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period. Here at LuckyVegas, we regularly review the cookies we use to ensure retention periods are proportionate and necessary. If you would like specific information about the lifespan of individual cookies on our platform, please contact us at dpo@luckyvegas.com.

Managing and Controlling Cookies

We respect your right to control how cookies are used on your device. When you first visit our LuckyVegas casino site, you will be presented with a cookie consent notice that allows you to accept all cookies, reject non-essential cookies, or manage your preferences by category.

You can also manage cookies through your browser settings. Most browsers allow you to:

• View cookies currently stored on your device
• Delete all or specific cookies
• Block cookies from specific websites
• Block all third-party cookies
• Set preferences before any cookies are placed

Please note that if you choose to disable or delete cookies — particularly strictly necessary ones — some parts of our Lucky Vegas platform may not function correctly. This could affect your ability to use your Lucky Vegas casino login, access promotions, or complete transactions.

For guidance on managing cookies in popular browsers, please visit:

• Google Chrome: chrome://settings/cookies
• Mozilla Firefox: about:preferences#privacy
• Safari: Preferences > Privacy
• Microsoft Edge: Settings > Cookies and site permissions

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or applicable legal requirements. When we make material changes, we will notify you through a prominent notice on our LuckyVegas casino platform or via email. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

We at Lucky Vegas are committed to being open and transparent about our use of cookies and your personal data. If you have any questions about this Cookie Policy, or if you wish to exercise any rights under applicable data protection law, please contact our Data Protection Officer at dpo@luckyvegas.com. LuckyVegas is operated by Skill on Net Ltd, registered in Malta under Reg. No. C50024, and licensed by the Gambling Commission of Great Britain under account number 39326.